Casual Coat™ | Fashionable Style
Fashionable Style, Start To Be Elegant!
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Perfect Design
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FAQ
We are here to help.
How long will it take to get my orders?
Orders processed here will take 7-14 days to arrive. Delivery details will be provided in your shipping confirmation email.
Hur kan jag spåra min beställning?
När din produkt har skickats ut får du en leveransbekräftelse via e-post med spårningsnumret. Använd detta spårningsnummer på vår spårningssida för att veta hur nära du är att ta emot din beställning.
What if I received damaged or incorrect merchandise?
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us at info@verzuc.com with your order number, contact information and photos documenting possible damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is backordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
How is my order payement processed?
When you place an order, we contact the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn’t an actual charge. Some banks call authorizations “pending” or “processing” charges. For more information on specific policies regarding authorizations, contact the issuing bank.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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